Be brave and innovative. Share and execute your ideas.
Test new solutions, expand your creativity, and don’t be afraid to fail.
Communicate concepts freely and work with people based on their skills.
"One of the examples of how our company invests in the potential of employees – without looking far – is me.
Since I have a heart for people, even before I had a year in the company, I started to perform (and still do) the role of the IT Team Manager.
And so, for over a dozen years, I have been taking care of a team of several dozen PHP programmers. Management at GetResponse is about empowering people to do what they feel best at. When someone asks me what to do, I answer: "What would you like to do?"
GetResponse is not afraid to take risks by making unconventional choices, making bold decisions that are not obvious at first glance. This applies to every employee, their competencies, potential, and their vision of what they would like to do, what to achieve in life (not only professionally!).”
“Explore your inspirations in a way that positively impacts yourself, and those around you – whether that’s for a moment, a month, or years to come.
Being bold is believing in yourself, your vision, your intentions, and going forward undeterred yet open-minded to input and adaptability. The boldest of us all understand the full spectrum, and do not set a course solely based on what’s expected or “normal”. Gather insights and information, weigh them (but don’t let them weigh on you), and act!
Bold actions are your thoughts aligning with your intuition, intelligence, and instinct.”
Take responsibility and act on it. Take on new challenges and own them.
Admit when you’re wrong and strive to improve yourself, the product, and the communities around you. Value cooperation and collaboration to achieve the greater good.
"Regardless of your seniority or responsibilities, you should represent strong sense of ownership.
For me, this means treating the company as if you owned it.
Try new things, tools, approaches – make big, bold bets and learn and share both successes as well as failures. If you see a process that isn’t working well, act on it, suggest improvements, seek benchmarks and even take a proactive action to change it. Be the owner, not the renter.”
“Taking charge represents being fearless and not afraid of making mistakes. It takes courage to come up with new ideas and to actually put them into life. Even if your idea doesn’t result in an improvement, just own and learn from it. This certainly is a characteristic of a great leader. I feel that GetResponse encourages us to do that more and more.”
Practice empathy and give respect whenever you can. Be human-centered.
Share your appreciation and feedback, and care about your colleagues and the users equally. Trust your team and create a community. Be transparent and act on your values.
“We add a crucial empathetic lens to strategy to help understand and respect the wants and needs of individuals – specifically those creating and experiencing our products.
We truly care at our core and do our best to provide psychological safety. We respect diverse backgrounds and perspectives, and create an environment for everyone to feel engaged and heard.
It takes daily effort and requires employees and leaders alike to act in line with the values that support the human-centered approach of GetResponse. Everything we do as a team, we do with respect, trust, open communication, transparency, and appreciation.’’
“Respect in GetResponse refers to the ability to be empathetic, patient, and eager to help. We respect differences, we are able to value and respect others – even if we do not agree with them 100%.
We believe that respect can be expressed in compromise in teamwork, and uncompromising in the quality of our products delivered to our customers.”
Create the best environment, products, and set an example to inspire and influence others.
Focus on being a leader. Strive to create solutions that are benchmarks for others. Be analytical and open-minded in your approach."
"In the Scrum Masters' team we have no boundaries in terms of what we can work on.
We strive to serve others with our example and experience. It requires great flexibility and an open mind, to help each other work smarter and more efficiently. In our everyday work, we don't hesitate to use extraordinary solutions or out-of-the-box thinking.
We use the diversity of our team to challenge the status quo. Our mission is to proactively develop an agile culture and influence GetResponse with the Scrum values in which we believe and promote.”
“The only constant in life is change – these words couldn’t be truer for the world of marketing. Diverse challenges are one of the most exciting aspects of this work. But there is an even better one – a ton of valuable and overwhelmingly positive feedback from our customers. Knowing that we help our customers achieve their business dreams really makes it worthwhile.
I am lucky to be a part of the most dedicated, fun, and open-minded people I’ve ever worked with. Each of us, no matter the seniority level, can test ideas, lead complex innovative projects, seek solutions, influence our strategies. And we can always count on each other's support and guidance.”
Grow into the best version of yourself. Share and expand your knowledge.
Use your know-how and guile to develop as an individual, and as a colleague.
Evolve internally and externally, and revolutionize your workplace, the product, and solutions.
“Learning is a never-ending process at GetResponse. We're always curious about new possibilities and getting to the bottom of each problem to learn new ways of handling them in the future.
Self-development at GetResponse is a process supported by literature, online courses, and more. It's a value we follow and instill in all of our colleagues.”
“Working in Customer Success Team is all about having the drive to continue to grow as an individual and an employee. As support agents, we need to work on our product knowledge, soft skills, and personal growth every single day, and GetResponse is a perfect place to do just that. In our everyday work, we are provided with an environment that fosters personal and professional development: training, support resources that all employees have access to, mental health care, and much more.”